Buddyvet

Buddyvet, also branded as tlappka, operates a mobile app where pet owners can chat with veterinarians online, with the site stating availability 24/7 and a guaranteed response within 60 minutes. The app also includes a year-round personalized care guide with vaccination and check-up reminders, and articles written by the veterinary team.

Customers are pet owners, who access the service through monthly, six-month or annual memberships that include unlimited consultations for up to three pets. The company presents its veterinarians as partners and team members, and its site says the service is meant to reduce unpaid phone calls to veterinarians.

Buddyvet s.r.o. was registered on 14 July 2022 in Brandýs nad Labem-Stará Boleslav, Czech Republic. The website lists a team of three co-founders, a designer, a marketing manager and several veterinarians, and reports 14,000+ veterinary consultations, a 96.4% customer satisfaction rate and a 12-minute average response time.

Product: Subscription mobile app with unlimited online chat consultations with veterinarians, plus a personalized pet care guide and reminders.