QCONIC

QCONIC s.r.o. develops Qconic, a helpdesk application that collects customer requests from email, webchat, WhatsApp, Facebook and telephone calls into one dashboard. The site describes AI features including suggested replies, translations, call transcription and an AI autoreply agent that answers from a company's uploaded files, web pages or Heureka XML feed.

The product is positioned for smaller companies and their support teams. It is sold as a monthly subscription with a free Start plan limited to 50 requests per month, and paid Grow and Scale plans listed at 499 CZK and 1,499 CZK per month. Additional request packs and paid voice and SMS channels are offered on top of the plans.

The company is registered in Prague (Nusle, Praha 4) and was founded in 2024 according to registry data. The website is published in Czech, offers Czech-language support, and states that Qconic holds a CASA Tier 2 security assessment from TAC Security. The website does not mention funding, headcount or open positions.

Product: Cloud helpdesk with a shared inbox for email, webchat, WhatsApp, Facebook and phone, plus AI reply suggestions and an AI autoreply agent.