ScaleVoice Services

ScaleVoice Services develops AI agents that conduct outbound and inbound phone calls, SMS conversations and web chat with customers. The agents work on top of a client's existing CRM, ERP or DMS systems, and an "Autonomous AI Planner" is described as managing the customer lifecycle across first contact, follow-ups and later calls or chats.

The website says the product is used by call centers and by sales and acquisition teams in the automotive, energy, finance and insurance sectors, and it cites an AURES Holdings case study. The company states that it charges only for results. The agents are described as able to speak English, Spanish, Polish, German and more than 40 other languages.

ScaleVoice Services s.r.o. is registered in Prague, Czechia, and was founded in 2024; the registry lists it as a subsidiary of a foreign group. The website names Petr Vaněček as Co-CEO, describes the company as a certified Microsoft partner with its agents available on Azure Marketplace, and offers demo bookings and a waitlist.

Product: AI agents for voice calls, SMS and web chat that handle sales and customer operations on top of existing CRM, ERP and DMS systems.